Privacy Policy
Effective date: 01 February 2026
1. Who we are
Finelake Knit Studio (“we”, “us”, “our”) provides online knitting courses at a calm Scandinavian pace. Contact: [email protected], +1 (206) 555-0179.
2. Information we collect
- Account data: name, email, password hash.
- Course activity: progress checkpoints, quiz submissions, cohort attendance.
- Support communications: messages you send us through the contact form or email.
- Device and usage: basic analytics (pages, load times) aggregated and non-identifying.
- Preferences: theme selection, cookie consent, favorites (“Fallows”), and cart—stored locally in your browser.
3. How we use information
- Provide and improve courses, cohorts, and support.
- Send important service messages (e.g., schedule changes, policy updates).
- Maintain platform security and prevent abuse.
4. Cookies and local storage
We use essential cookies and localStorage for usability only: theme, cookie banner status, Fallows, and cart. We do not use third‑party advertising cookies. You can clear these at any time in your browser.
5. Sharing and processors
We do not sell your personal data. When necessary, we use reputable service providers (payment, email delivery) under contractual data protection terms. They process data only on our instructions.
6. Data retention
We retain account and course records for as long as you maintain an account and as required by law. You may request deletion; we will honor it unless retention is legally required.
7. Your rights
Depending on your location, you may have rights to access, correct, delete, or port your data, and to object or restrict certain processing. Contact [email protected] to exercise these rights.
8. Security
We use industry-standard encryption in transit, role-based access, and regular reviews. No online service can guarantee absolute security, but we work to reduce risk and respond promptly.
9. Children
Our services are not directed to children under 13. If you believe a child provided personal data, contact us to remove it.
10. International transfers
When data moves across borders, we apply appropriate safeguards (e.g., standard contractual clauses) consistent with applicable law.
11. Changes
We may update this policy to reflect operational or legal changes. We will post updates here and adjust the effective date.
12. Contact
Email: [email protected] • Phone: +1 (206) 555-0179 • Address available on request for written inquiries.